Terms of Service

IronBridge Automation provides operational automation, AI implementation, website development, local SEO, lead systems, and related consulting services. Each engagement is governed by a written proposal or statement of work that defines the specific deliverables, timeline, and pricing.

Any change to the agreed-upon scope requires a written change order signed by both parties. Scope changes may impact project timelines and fees. IronBridge is not responsible for delays caused by scope changes requested by the client.

Build Fees: One-time build or project fees are invoiced at project start and are non-refundable once work has begun. Payment is due within 7 days of invoice unless otherwise stated. Work may be paused or suspended if payment is overdue.

Monthly Fees: Recurring monthly fees cover ongoing system maintenance, hosting, monitoring, support, and access to systems. Monthly fees are billed in advance and are due on the 1st of each month. A late fee of 1.5% per month may be applied to overdue balances.

Suspension and Termination for Non-Payment: IronBridge reserves the right to suspend or disable live systems, including websites, automations, and integrations, if payment is more than 15 days overdue. Reactivation may require payment of outstanding balances plus a reactivation fee.

All fees are exclusive of applicable taxes. The client is responsible for any sales tax, use tax, or other taxes related to services provided.

Services are provided on a recurring monthly basis. Where a proposal specifies a rate lock or minimum commitment period, those terms control pricing and billing for the stated duration. Termination does not relieve the client of payment obligations incurred during any stated commitment or rate lock period. Either party may terminate the agreement with 30 days’ written notice following the conclusion of any applicable commitment period.

Upon termination, the client is responsible for all fees incurred through the end of the notice period. IronBridge will provide reasonable transition assistance, including export of client data and documentation, provided all outstanding balances are paid in full.

Termination does not entitle the client to a refund of any fees already paid, including build fees or prepaid monthly fees.

The client agrees to provide timely access to necessary systems, platforms, credentials, and personnel required for IronBridge to perform services. Delays in providing access or approvals may impact project timelines, and IronBridge is not responsible for delays caused by the client.

The client is responsible for maintaining accurate backups of their data and for the security of their own systems and accounts. IronBridge is not liable for data loss resulting from client actions, third-party failures, or events beyond IronBridge's control.

The client must ensure that any content, data, or materials provided to IronBridge do not infringe on third-party rights and comply with all applicable laws.

IronBridge does not guarantee specific outcomes, including but not limited to search engine rankings, lead volume, revenue increases, or conversion rates. Results depend on many factors outside of IronBridge's control, including market conditions, competition, client execution, and third-party platform changes.

Services are provided on an "as-is" basis. While IronBridge strives to deliver high-quality work, no warranty is made regarding uptime, performance, or fitness for a particular purpose beyond what is explicitly stated in writing.

To the maximum extent permitted by law, IronBridge's total liability for any claim arising out of or related to services provided shall not exceed the total fees paid by the client in the 30 days prior to the claim, or the total fees paid under the agreement, whichever is lower.

IronBridge is not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost data, or business interruption, even if IronBridge has been advised of the possibility of such damages.

This limitation applies to all claims, whether based in contract, tort, or any other legal theory.

Upon full payment of all fees, the client receives ownership of custom deliverables created specifically for their project, including websites, custom code, and unique content.

IronBridge retains ownership of all pre-existing intellectual property, including templates, frameworks, tools, methodologies, and any other materials not created exclusively for the client. The client receives a non-exclusive, non-transferable license to use these materials solely for their own business purposes.

IronBridge reserves the right to use general knowledge, skills, and experience gained during the engagement in future work for other clients.

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. Confidential information does not include information that is publicly available, independently developed, or lawfully obtained from third parties.

IronBridge may reference the client's name and general description of services provided in marketing materials, case studies, and portfolio examples unless the client requests otherwise in writing.

IronBridge may integrate or recommend third-party services, tools, and platforms as part of the solution. The client is responsible for any fees charged by third-party providers and for compliance with third-party terms of service.

IronBridge is not responsible for outages, changes, or failures of third-party services. Performance issues caused by third-party services are outside of IronBridge's control and do not constitute a breach of these terms.

Force Majeure: IronBridge shall not be liable for delays or failure to perform caused by events beyond its reasonable control, including but not limited to acts of God, internet outages, third-party service failures, labor disputes, governmental actions, or natural disasters.

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any disputes arising from these Terms or the services provided shall be resolved in the state or federal courts located in Chester County, Pennsylvania.

Before initiating legal action, both parties agree to make a good-faith effort to resolve disputes through direct negotiation.

IronBridge reserves the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of services after changes are posted constitutes acceptance of the revised Terms.

For active clients, IronBridge will provide reasonable notice of material changes to these Terms.

For questions about these Terms of Service, contact:

IronBridge Automation
(a trade name of AlloyBridge LLC)
Phone: (484) 254-6017
Email: joe@ironbridgeautomation.com

Effective Date: January 2, 2026